Allow your duvet/pillow to cool before putting the bedspread on so that moisture will evaporate. Shake your duvet every day and air it regularly (avoid direct sunlight). Do not beat or vacuum it. Professional dry clean only.

It is important to sleep in a room not too hot nor too cold. For optimal comfort, the duvet should be 30cm longer than your height and at least 30cm wider than your bust. Double size duvets should at least be the same size with as your bed.

Fill Power is an expression of the down's insulating ability and quality. The higher the fill power the better the quality. Thus, it's better to get duvets with small amount of down with a high fill power, which warms better, than duvets with large amount of filling with a low fill power.

Crown Goose does not accept down feathers from birds that are plucked alive.The filling in our products comes exclusively from industrially slaughtered birds from Europe.

Fill power is an expression of the down's insulating ability and quality.

A high fill power means that the filling is light, airy and insulates well. It is the air in between the down that keeps you warm underneath the duvet. The lower the quality of down and more feather a duvet contains, the fill power and ability to insulate also becomes low.

All orders placed before 4PM EST are shipped the same business day. Otherwise, they are shipped the following business day. Please note that Saturday and Sunday are not considered business days.

Currently, only the U.S. ships. International delivery will be made later.

You should have received an email from us with instructions on how to track your order after it shipped.

You can also view details of your order by visiting our order tracking page.

If your order has not yet shipped or isn't in the process of being packed, we might be able to help. Pleaseemail us for assistance.

If your order has not yet shipped or isn't in the process of being packed, we may be able to help. Please email us (as this action attempts to halt processing of your order) so we may try to assist. Please note that we cannot guarantee that we can modify your order.