We provide complimentary domestic ground shipping (excluding Hawaii. Minimum order amount is $200 to receive free shipping for all orders shipped to Hawaii) . Please allow 5-10 business days for shipping and handling after all orders are placed. If package is undeliverable because of missing, incorrect, or incomplete apartment numbers, suite numbers, or other destination information, cost of reshipping package will be invoiced to customer.
To CANCEL or MODIFY your order, please contact us at ayh0916@crowngoosekr.com. We will do our best to accommodate your needs, but we cannot cancel or modify orders that have already shipped.
If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 7 days from the date of shipment. Please ensure that your returned items are unwashed/unworn/unused with original tags and packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
As shipping, handling, and restocking fee, 15% of your purchase amount(before any discount) will be deducted from your refund.
Please contact ayh0916@crowngoosekr.com (for faster response) with your order number and a return label will be issued.
We currently cannot process exchanges. To make an exchange, please return the original items and then place a new order. As with the refund, there will be a restocking fee incurred.
Last Updated on November 30, 2023